Mobile keeps switching itself off


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When it does happen, it doesn't come back on for a while. It will shut off and vibrate every seconds and wont turn back on. When I "fixed" it in the past, I just hit the back of the phone and then tried to turn it on. It seemed to work then, but I want a permanent solution to this problem.

Its definitely a problem with taking in power. I had it plugged in with the battery out and it still had the issues like when it was unplugged and had a battery. The phone isn't close to dead either. It charged all night. A strange issue you have there. Something within the phone might be loose or may be malfunctioning.

Hard to tell for sure but if I had to guess I would lean towards a hardware issue. Have you attempted to backup and reset your Samsung Galaxy SII just to try and rule out a problem with a bad app or a software issue? What have you done so far in order to try and resolve this annoying issue, apart from tapping the phone and apart from leaving it on the charger without the battery which was very cleaver by the way as this may have helped to rule out the battery as being the culprit.

If you cannot power the phone on at this point then backing up the data on your cell phone is unfortunately not going to be an option. Some of your cell phones information may be already backed up or may be salvageable though. Your contacts for example may have been automatically backed up to your Google Account in which case all you would need to do is visit google. Your cell phones Calendar is another thing that might have been saved to your Google account. I am not sure if your Samsung Galaxy SII has a memory card but some information might also be saved to that card as well, depending on if you setup your phone to store pictures or save information directly to the memory card.

Make sure to try to get into a good habit of backing up your cell phones information every once in a while just as a precaution. As you can see I also have this stupid frustrating problem. But after reading your article I found out my problem is serious. The battery of my phone is bad and when I put it on a flat service it keeps rocking back and forth. Should I replace the battery or back up and reset? I am not sure what cell phone you have but replacement batteries are often surprisingly affordable, especially online at sites like Amazon , and if your current battery is misshapen or warped and as a result is malfunctioning then you should replace it.

Or you could even try a hard reset for good measure before getting a replacement battery. So to answer your question - Yes, you might want to try all of those things but the order in which you try them will be entirely up to you. It kept shutting down in my pocket but never when I left it laying on the table. I tried a battery pull, uninstalled unnecessary apps etc to no avail. Then this morning I chucked it down on the table from a height of a couple of inches and it went off.

I remembered this used to be an issue with some early Nokias; due to battery contacts getting a bit weaker, which allowed the battery to move a bit. The solution then and now was to gently bend the phone's battery contact pins very slightly with a small screwdriver. With my old Nokia I also used to insert a thin piece of cardboard at the opposite end of the battery to prevent any movement and keep it pressed firmly against the contact pins.

Thank you Andy for taking the time to leave such a good post on how you were able to solve this problem on your Samsung. I am sure that other people can greatly benefit from it. My micromax canvas ego A switched off on its own. I am sure that I wasn't downloading anything. I was just reading something over Google chrome when it automatically switched off and now it's not turning on. I took the battery out several times and tried to switch it on but it didn't.

Why Does My Phone Keep Turning Off 😠

Please help me, what should I do to try and fix this problem? Sorry to hear about your cell phone. From your description it sounds like you might have just experienced the really bad luck of having a cell phone crash for no particular reason. Sometimes a phone will, without warning, turn off and refuse to ever power on again.

This holds true for the battery as well; but I digress. Hi, I hope that this forum is still open and that I get a response. It started one afternoon while on a call and now it happens almost daily.

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Sorry to hear that your Samsung is having problems and has for some reason started powering itself off. This issue can be a hard one to solve and narrowing down the exact cause can sometimes be a bit of a challenge. Make sure to try ALL of the suggestions in the article above including a review of all your applications especially any apps that you might have downloaded around the same time the problem started. After the reset you can use the phone for a while in its clean, bare, and like new condition and on its default settings.

Not downloading any apps or anything else for a few days if possible. Since you mentioned this is nearly a daily occurrence you could use the phone for a couple of days and if it still powers off then you can look into your replacement options. My phone started cutting on and off yesterday. But it cut right back on, now it barley comes on at all. It seems like when I'm actually on the phone talking to someone is when it stays on, but soon as I hang up the phone cuts right back off.

My samsung galaxy trend restarts while installing an applications.

Android phone turns itself off and stays off | Smart Mobile Phone Solutions

Thus it doesn't finish installing. Please help on that. You have a very uncommon and difficult problem to try to solve on your Android smartphone my friend. Let me ask you some questions that might help to narrow down and hopefully help to eliminate the cause of this problem. If you are still having problems with your phone rebooting when downloading or installing an application then let me know about all of these things and I will do what I can to try and help you resolve this rare, stubborn, and extremely annoying problem.

I had a question about other possible causes for a phone shutting down. Over the past few months, the camera app frequently crashes with the message, "camera app has failed. I read on another site that sometimes low quality SD cards can cause a problem, so I removed it, but when I start an app that has permission to access the camera and SD card, my phone will turn off. I have removed the SD card, the camera app still crashes, and I will soon be reinstalling the possible problem causing app because the phone continues to turn off.

Have you experienced situations where an SD card or the camera app may be the cause of a phone turning off? If after I reinstall the potential problem-causing app the phone continues to turn off, I may do a factory reset. Also the phone worked fine for a year with this app on my phone.

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Apps are typically the more likely culprit as they can crash and fail, as you pointed out, and can cause phones to crash too depending on the situation. Out of curiosity have you had the opportunity to try a different SD card? Possibly even a different battery? I suggest that the first thing that you try is to make sure that all of your apps are up to date and see if that helps at all.

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  • How often does your phone power off like that? Would it be possible to active Safe Mode and use the phone in Safe Mode for a while to see if the phone still powers off on you? There were 2 instances where my s2, well, died. It turned off all of a sudden and didn't take any charge. I tried pulling out the battery while charging, still nothing. I tried a battery pull and nothing.

    And I tried taking off the battery, putting it back on and pressing power button but still nothing. I had it looked at twice at a service center and both times they just issued me a replacement battery.

    My device restarts or switches off unexpectedly

    They said it was the only issue, nothing on the button or the port. Twice the same problem and twice the phone died within a month and stopped charging all over again. Any thoughts? Try not to let a battery drain completely or it can have issues charging and working again. If replacing the battery seems to help solve your problem then this will typically indicate an issue with the battery as opposed to the phone.

    If this seems to become a pattern though, given its already happened twice, then perhaps your phone is eating batteries for some reason. When the phone was working did you notice any power related problems like a quickly draining battery or has your cell phone shown any error messages, or done anything else odd lately? I recommend that you plug your phone into a charger for a couple of days to see if you can get it to charge again. If not then you might have to look into getting another battery.

    Hi, my phone shuts down as soon as I am done downloading an app just when it is about to install it. What could be the problem? Hard to say for certain but from the information that you have provided in your comment… if I was to make a guess, I would say that your cell phone has most likely run out of available storage space on its internal memory the Samsung Galaxy Trend Plus only comes with 4GB of internal memory and only about 2.

    It sounds like your phone is trying to install the app but since there is no more space left to save it to the phone gets confused and powers off. Try cleaning out some of the data from your internal storage as best you can and try moving as much information to an external SD card as well. Otherwise your phone may have reached its limit and you may not be able to save any more applications to it. So, I have a Galaxy S3. For the past couple months it would have periods where it would randomly turn off a couple times and then be fine.

    But now it hasn't turned back on for the past couple weeks. If I try to turn it on it will vibrate and show the start up screen and then turn back off. I've tried leaving it on the charger, replacing the battery, and leaving it alone for a couple of days. I can't do a factory restart if it won't turn on, right? You might be able to perform a reboot or hard reset through the Android system recovery tool.

    Every night I charge my phone to full then I wake up in the middle of the night to unplug it. When I wake up the next morning, I usually find out that the phone has switched off and it doesn't switch on again unless I remove the battery, please how can I stop this? Hello, I am using a Xiaomi Redmi 2S prime. After a good use of 1 week it suddenly switched off. I can switch it on if I take out the battery 3 or 4 times and put it back in again.

    This problem is arising continuously, I am unable to find any solution. Please help me. To be perfectly honest I am not too familiar with that phone so the following advice will be drawn from the experience of working with Android smartphones as a whole as opposed to being device specific. That being said your cell phone is certainly experiencing an odd and unpleasant issue.

    Have you been experiencing any other issues that you can think of? Have you received any error messages or anything of that nature? Did your phone allow you to perform a battery check as mentioned in the article above? If so what where the results? Have you had the chance to perform a hard reset and then use the phone as a clean slate to help try and eliminate a bad app or possible software problems? You may need to try all of these things in order to pinpoint the cause of the problem and with any luck resolve it. My cellphone keeps shutting down even though its fully charged and I cant turn it on.

    It only turns on when plugged into a charger. When I remove the charger it shuts down again. What do you think is the problem? Is it my phone or the battery? From your description it sounds like the battery is the most likely culprit. It sounds like the phone can pull power from the charger but as soon as the charger is removed and the phone is forced to try to pull power from the battery it cant and powers off. Luckily a replacement battery is going to be a lot more affordable then a replacement cell phone too. So give a new battery a try. There is a really good chance that a functional battery will be able to resolve your problem.

    My phone keeps turning off if I don't touch it for even 3 seconds! We've tried everything on this website and it still won't budge. Please what's wrong? Skip to main content. Check your applications When did you first notice this issue happening on your phone? Battery check Most Android phones have an option available that will allow you to test the battery. If the Android OS is below 4. Android version Did this happen after upgrading your Android phone to a more up to date Android Operating System?

    Warranty And that should do it. What model of Samsung Galaxy are you having this problem with?

    Sometimes Smartphones Require Smart Solutions

    Did you have any issues before it powered off on you? Can you get ANY response from it whatsoever? Does it respond if you plug it into a charger? Have you tried holding the power button for over 30 seconds? Have you tried removing the battery for a few minutes, reinserting it, and then trying to power it on? Have you tried charging it all night? Do you have access to a different battery? If so have you tried a different battery?

    Have you tried multiple chargers? I know its too late to reply, but might be helpful for others This phone does not have a removable battery, what can I do to fix it? Good luck john. Hi Salvatre, You ask a very good question and you make a very good point. Regards, Salvatore. Your welcome Salvatre, The time it takes will depend on how much information you want or need to restore back to your cell phone.

    Hi Ashwani, Sometimes cell phones malfunction and power themselves off and never turn back on again. Hi Patrick, A strange issue you have there.

    James Thanks for the help. Any ideas on how to back it up when it won't turn on? But if it is healthy, you can move to the next step to fix your phone. An incompatible application on your Android phone would also lead to the shutdown loop issue. Therefore, it is an idea to uninstall the apps that are causing the problem. If you cannot figure out which one is the convict, you can go to the Safe Mode to get it and remove it from your device.

    Just click on OK to enter the Safe Mode. Just uninstall them to settle the Android phone keeps turning off error.

    Android Phone Keeps Turning Off? Here is How To Easily Fix It

    The last solution would be the most powerful means to fix the shutdown loop problem. This means is to factory reset your Android phone which would be the mighty method to solve different kinds of Android phone problems. But it will erase all the data on your device so you'd better backup the files on Android in advance.

    Once the resetting process finishes, the device will automatically restart and you need to set it up once again. This professional program can help you to retrieve the formatted data within simple clicks. Just click here to get the full guide of Android files recovery. Android Phone Keeps Turning off? Part 1. Part 2. Fix the Issue by Resetting the Data on the Device. Feedback Help us make our website better for you Please select your question type and we'll guide you to the right service team.