Telephone interview questions and answers
Anything that puts you at ease and gets you ready to talk about yourself confidently is good. If it helps to dress up in your normal interview clothes to get into that mode, go for it. You want to come across as friendly and competent; if your voice is stressed or your tone is cold, the interviewer may think there are some red flags lurking beneath your words. Before your phone interview, do your homework on the company, the job, and the interviewer him- or herself, if possible.
This rules out busy public places, or home if things are chaotic with kids, pets, ambient noise, etc.
26 most common interview questions and answers (with free PDF download)
This one is always tricky, no matter what the interview format is. And given that the phone interview is likely an introductory interview, you can probably expect this one to pop up. Instead, talk about one of your goals that this job would help you achieve or mention something you really like about the company. And remember: The more specific and authentic your answer sounds, the better.
Instead, focus on the parts of your job that relate most directly to the job you want, and highlight the accomplishments. For example, I recently onboarded a brand new client, and we were able to get them up and running with no interruption in sales. So this question is pretty popular in interviews of all kinds—especially a preliminary phone interview. Instead, emphasize your goals and this new job itself. Frame it as a learning experience. It helped me realign my goals and figure out that I want a job that is more focused on customer service.
Phone Interview Questions and Best Answers - Top 11 Questions • Career Sidekick
Want More Content Like This? Your email address is already registered. How did you grow from the position? While I enjoyed the company, I learned that my strengths and interests were geared more towards analytical roles. In that role Practice your answers aloud so you feel confident and are concise in your delivery.
This is a great question for interviewers to determine if there is a match in your skills and personality. Of those skills listed, which skills and traits did you genuinely enjoy the most? Illustrating how you effectively used skills to yield positive results is a powerful way to answer any interview question.
When you answer this question, make sure you refrain from stating any of the skills and traits required in the job description. Since this question has a negative connotation, you should follow up your answer on a positive note.
However, after dedicating extra hours each week to the filing system, I was able to not only get everything up to date, but I devised a systematic way to find files within seconds. I learned I enjoy making order out of chaos. Companies want to know you are ambitious, but that the position you are applying for makes sense with your bigger goals.
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A stronger approach to this question is thinking about how the position will help you towards your long-term goals. I would like to become an expert in the field and build as much experience and gain exposure in the digital ad space. I would recommend tabling this discussion until you have a verbal offer on the table. You may be wary of coming across as egoistic, but you may well be asked to describe your strengths.
In this case, focus on strengths that directly relate to the position at hand. For instance, an office manager might want to highlight her strong organization skills, and a marketing professional should talk up her creativity. Since you may be asked to give a specific number of strengths, you should think of a few to mention beforehand—three qualities should be enough. Companies also want to see that you know yourself well enough to accurately gauge what you can bring to the table, as well as how well you understand the demands of the role.
That's why it's important to come up with qualities that are both accurate and fit the needs of the position. It's tempting to want to spin a strength into a weakness—"I work too hard" is the cliche—but an interviewer will see through that. This question is helpful to the interviewer because she'll be able to see how forthcoming and honest you are—as well as your ability to self-assess.
Still, while you should be honest, don't be blunt to the point at which you're raising red flags. For instance, "I have trouble with deadlines" isn't going to make the company want to hire you. Instead, focus on a weakness that you're working on or have made headway improving. If you don't like to delegate, for instance, you might say, "I used to have difficulty giving up control on projects, but I'm working on building trust with team members and taking a step back.
One of my reports recently mentioned how she appreciated having more autonomy on a recent project. This question will help the interviewer understand whether you're ambitious and how this position fits into your larger goals. As with the five-year goals question, you'll be able to explain why and how the position aligns with your larger ambitions. This is important because the hiring manager wants to know that this role isn't just a stepping stone along the way to the job you really want. Understanding who you are and what you do away from the office can help your interviewer get a sense of you as a person and how you might fit it in with the company culture.
It's fine to be honest here—for instance, if you love a certain TV show, enjoying reading, or run frequently, these are fine topics to mention. However, you should avoid revealing anything inappropriate and hobbies that could interfere with work responsibilities. While happy hour might be a past time of yours, you don't want to talk about being drunk frequently. Learning about what other companies and positions you are exploring gives the interviewer a sense of how this position fits into the larger picture for you.
It also helps her see whether this role aligns with your interests. This is especially important for entry-level roles, because you may be open to different fields and jobs when you're just starting out. However, you want to demonstrate that you're really interested in this particular line of work. For example, if you're. Before the interview, you should develop a few thoughtful questions about the company or the interviewer. You might ask, "How did you get involved with the company?
You should also jot down some notes during the interview so you can ask follow-up questions. This demonstrates that you're engaged, paying attention to the interviewer, and actually care about the position for which you're interviewing. Make sure you don't skip this step; it's important to ask questions to show that you truly care and want to work there. If you don't ask any questions, you might come across as blase about the interview process and the position.
Plus, this stage can be helpful to you, too, since you'll be able to learn about the aspects of the company that matter most to you. It's important to follow up a phone interview with a thank you email. Not only is this polite, but it shows the interviewer that you're interested in the position and keeps you on her radar Send your email within 24 hours on the interview.
Convey your enthusiasm, describing specific aspects of the role about which you're especially excited. Make sure to mention how the role aligns with your interests and career goals and the experience you have performing this type of work. Thank you for speaking to me about [role] yesterday. I appreciated learning about the company and role. This position seems to align perfectly with my interest in communication and experience working directly with clients.
I'm especially excited about the prospect of [mention specific details about the role and responsibilities]. As we discussed, [mention some details of the conversation]. Unfortunately, after the phone interview, it's a bit of a waiting game. The interviewer is likely speaking to several other candidates before culling the list down to those she'd like to bring in for a face-to-face interview.